How to Deactivate Or Reactivate Users

Why would I deactivate or reactive a user?    1

How frequently do I need to audit my users?    1

How can I deactivate or reactive a user?    1


Why would I deactivate or reactivate a user?

  • You are encouraged to regularly audit your users, to ensure only users who are actively using VAN get access. 

  • You may also need to reactivate a user who needs to access VAN regularly. 

    • Like someone who is returning to their county party or their campaign and needs their account back.


How frequently do I need to audit my users?

  • You should plan to audit your users at regular intervals. 

    • For counties: monthly or quarterly.

    • For campaigns: at a key point during the cycle.

      • Right after a primary, a run-off, or an election itself.

  • At TDP, we deactivate users who have not logged in within the last four months. 


How can I deactivate or reactivate a user?

  • Go to the Admin Settings screen and look for Users.

  • Go to the Users screen to search for the account of your user.

    • Search for the account of your user by filling in their information in the appropriate boxes.

    • Regarding their Status:

  • To find an active user account: select Active.

  • To find a deactivated account: select Inactive.

  • Select Refresh Results.


  • Select the appropriate User Name to access the account of your user.

  • Depending on whether you want to deactivate or reactivate a user:


  • To deactivate an account: select Inactive under Status, then select OK when being asked for confirmation in a pop-up box. 

  • To reactivate an account: select Active under Status, then select OK when being asked for confirmation in a pop-up box. 


  • Select Save to complete the process.